ACADEMY94 • LEGAL
SOCIAL ACCOUNT DATA DELETION
Last updated: 22 September 2026
This page explains how to request deletion of Facebook, Instagram and other connected-platform information held by Academy94.
1. Disconnect a social account
You may disconnect a connected social account from the Academy94 platform. Disconnecting stops future synchronisation and removes Academy94’s continuing access to that account. You can also remove Academy94 from the Apps and Websites or Business Integrations settings provided by the relevant social platform.
2. Request deletion
Email team@academy94.co.uk with the subject Social Data Deletion Request. Include the email address used for your Academy94 account and identify the Facebook Page, Instagram account or other platform connection concerned. Please do not send passwords, access tokens or identity documents unless we specifically request a secure verification method.
3. What we delete
Following verification, Academy94 will delete or anonymise the relevant connection tokens, platform identifiers, imported account information and stored analytics associated with the request. This does not delete your Facebook, Instagram or other third-party account.
4. Timescale and necessary retention
We aim to complete verified requests within 30 days. Limited records may be retained where required for legal obligations, fraud prevention, security, dispute resolution or the establishment, exercise or defence of legal claims. Residual backup copies are removed through the normal backup-retention cycle.
5. Confirmation and privacy rights
We will confirm when the request has been completed or explain if further information is reasonably required. For more information about your rights and how Academy94 handles personal information, read our Privacy Policy or contact Academy94.
Delete an Academy94 account
Release update: 22 September 2026
In the Academy94 app, open Profile → Settings → Privacy and access → Start account deletion. Confirming the request signs out active app sessions and starts permanent deletion; you do not have to telephone or send a separate email. Website users may also email team@academy94.co.uk from the registered address.
We verify that the request came from the account holder, remove or anonymise the profile, posts, comments, hosted media, follows, messages and development data that we are not legally required to keep, and confirm completion. Private-message photos expire automatically after 30 days even if no deletion is requested. Apple/Google login credentials are revoked or removed where technically available; you may also remove Academy94 from the provider’s connected-app settings.
Limited invoices, payment references, refunds, chargebacks, fraud, safeguarding, moderation evidence and legal-claim records may be retained for their statutory or limitation periods and isolated backups expire under the backup cycle. We normally complete a data-rights request within one month; if the law permits an extension because a request is complex or numerous, we will tell you.
Subscriptions: deleting an Academy94 account does not automatically cancel an Apple App Store, Google Play, PayPal or other recurring payment. Cancel it with the provider first; the app will link to store subscription management when an in-app subscription is active.